Fortinet Engage Advocate Partner, Integrator

Network Management · Sacramento Region

Network management for Sacramento businesses,
run by a senior engineer.

Your firewall, switches, Wi-Fi, internet circuits and VPNs, managed and documented to one standard. Plans start at $695 per site per month: automated monitoring, a human response Monday to Friday, 8 AM–5 PM Pacific. We cover the network layer only, so your existing IT provider keeps the laptops and email and stops getting blamed for the Wi-Fi. Not sure what is on the wall? Start with a Network Risk Assessment, from $3,500.

Scope

Network management covers four layers. Nothing above them.

Network management, as we sell it in Sacramento, means senior engineering for the firewall, switches, Wi-Fi and internet circuits at your site: monitoring, backups, changes, firmware tracking and documentation. We draw a hard line at the network. Below is what we own on a managed site, and at the bottom, what we leave to your IT provider.

Edge

Firewall

The rules for what gets in and out, remote-access VPN for staff, encrypted tunnels between offices, firmware tracked, security licenses renewed before they lapse instead of after. New builds go on FortiGate; existing Cisco, Meraki, Aruba, Arista and SonicWall gear is taken over as-is.

Core & access

Switching

VLAN design (separate lanes, so guest Wi-Fi never shares a segment with your file server), port assignments, Power over Ethernet for phones, cameras and access points, and the uplinks between switches and firewall watched for errors and loops.

Air

Wi-Fi

AP uptime, client load, channel plans, SSID and guest-portal changes. A warehouse dead zone or a conference room that drops calls gets diagnosed, not papered over with a consumer mesh kit. New space or a refresh: Wi-Fi site survey and design.

Circuits

ISP links & failover

The Sacramento region is a patchwork: fiber on one block, cable or fixed wireless on the next. Automated checks measure each circuit, so an ISP ticket comes with evidence, and we design failover where a second provider is available.

Outside our scope: help desk, workstations, printers, Microsoft 365, Google Workspace, phone systems and servers. Those stay with whoever handles them today. Our job starts at the wall jack and ends at the ISP handoff.

Monthly Deliverables

Six things you can check we actually did.

“Proactive” is not a deliverable. These are.

Automated monitoring and alerting

Every firewall, switch, access point and circuit is checked every minute, with thresholds tuned to your site so an alert means something is wrong, not that it is Monday morning. The watching is automated; a senior engineer responds Monday to Friday, 8 AM–5 PM Pacific. How it works is on the network monitoring page.

Config backups you can roll back to

Each device configuration is captured on every change and kept with full history. A failed firewall is a restore onto replacement hardware, not a weekend of guesswork.

A diagram that matches reality

Sites, devices, VLANs and circuits drawn and kept up to date as changes land. When your cyber-insurance questionnaire or a new accountant asks for it, you send a file instead of a shrug.

Health summary every month

Short, written in English: uptime, circuit performance, what changed, what is wearing out, and what we recommend you decide on before next month.

Change hours, stated up front

The everyday requests: a new VLAN for the badge readers, a VPN account for a new hire, a firewall rule for the accounting system. Secure, Compliance and Multi-Site include 1, 2 or 3 hours of that work a month. Essential includes none; changes bill at $225 an hour with a 30-minute minimum, not a full hour.

Lifecycle planning

Hardware and license end-of-support dates are tracked and flagged early, with replacement pricing, so replacing a firewall is planned rather than a surprise purchase order. For FortiGates listed under Firmware Care (included on Secure, Compliance and Multi-Site; a $125 monthly add-on per site on Essential), we work to target timelines for Fortinet security fixes and include up to four planned upgrade windows per site a year. Targets, prerequisites, exclusions and recovery charges are on the plans page and in your service agreement, which governs. Switch and access point upgrades are quoted per window. Running a FortiGate 60E? Its end-of-life date is on our FortiGate end-of-life replacement page.

The Portal

This is the view you get as a managed client.

These are real screenshots from the monitoring portal of a Northern California office we manage, covering 7 days, with the client name changed and addresses masked. Nothing here is a mock-up; it is the portal managed clients log into.

Network status portal overview showing internet online, firewall healthy, 3 Wi-Fi access points and 2 switches online, 54 devices and 10 months firewall uptime
Overview: one row tells you whether the internet, firewall, access points and switches are up, how many devices are connected, and how long the firewall has run without a reboot.
Internet panels with 927 Mb/s download, 851 Mb/s upload, 10 ms latency, live bandwidth and a week of speed test history
Circuit: scheduled speed tests, live throughput, latency and jitter for the week. This is the chart you attach to the carrier ticket when they say nothing is wrong on their end.
Three Wi-Fi access points online with uplink traffic and client counts per access point over 7 days
Wireless: per-AP uplink traffic and client counts, so an overloaded access point or a room nobody can connect from is visible before anyone complains.
Service status grid showing all monitored devices up, 30-day availability at 100 percent and service response time chart
Uptime: a status grid for every monitored device and path, 30-day availability percentages, and response-time history. Your monthly summary is built from this.
Firewall CPU, memory and active connection charts over 7 days
Firewall load: CPU, memory and session counts over seven days. A firewall running hot in July is a capacity conversation, not an outage waiting to happen.

Pricing

Sacramento network management pricing: flat monthly rates, listed in public.

Network management in Sacramento costs $695 to $2,495 per site per month with us, depending on device count and included change hours. Every plan is priced per site. Business hours and response windows are defined in your agreement, and the services page lays out what each tier includes in full.

Edge Essential

$695 / site / month

Up to 10 managed devices. No change hours included; changes bill at $225/hr with a 30-minute minimum. Built for a single clinic, law office or shop that wants the network handled and nothing more. Only the firewall? See managed firewall in Sacramento.

Edge Secure

$1,295 / site / month

Up to 20 devices and 1 hour of changes a month. Suited to busier sites, or ones where the firewall policy matters as much as the uptime.

Edge Compliance

$1,795 / site / month

Up to 30 devices, 2 hours of changes a month, plus the firewall policy reviews and VPN audits that HIPAA, PCI and SOC 2 auditors expect to see. The audit evidence pack is a separate add-on ($1,500 build + $150/month refresh). For clinics, this plan runs through your MSP; see HIPAA managed network.

Edge Multi-Site

$2,495 first site + $995 each additional

A Sacramento headquarters with branches in Roseville, Folsom, Elk Grove, Davis or Stockton, run as one network with 3 change hours a month pooled across sites and a named escalation contact.

Devices beyond the plan limit are $25 per month each on Essential, Secure and Compliance; Multi-Site extra devices are quoted after scoping, because device mix and management needs vary by site. Hardware, licenses and on-site travel are quoted on their own. Our managed firewall cost page explains where these numbers sit against the market.

Built For The Valley

Heat, shutoffs and uneven internet are design inputs here.

Summer heat and PG&E shutoffs

Network closets in the Central Valley get hot, and Public Safety Power Shutoffs can take a site offline. We advise on UPS runtime for a clean shutdown, watch device temperatures where the hardware reports them, and plan ISP failover so a branch on generator power still reaches the office.

Mixed carrier options

Fiber is available in parts of Downtown, Midtown and Roseville and patchy a few miles away, where cable or fixed wireless is the only choice. Managing that mix means knowing what each circuit actually delivers, week by week, instead of trusting the sales sheet.

The businesses we fit

This is built for businesses like outpatient clinics, law and accounting firms, food processors and ag operations, distribution warehouses along I-5 and I-80, construction offices and nonprofits: organizations big enough to need a real network and too small to staff a network engineer.

Who else is in the picture

Already have an IT provider? Good. We take the firewall and switching off their list and coordinate directly with them; that arrangement is co-managed network support. No one owning the network today? Then we own it, hardware vendor relationships included.

How Onboarding Works

Assess, fix, then manage.

Step 1

Network Risk Assessment

We recover or confirm admin access to every device, build the inventory, audit the firewall and switch configuration, check firmware and support status, and hand you a written report. Fixed price from $3,500 for a single small site, about two weeks; larger networks are priced on the assessment pricing page. The report is yours whether you hire us or not.

Step 2

Urgent remediation

Management interfaces open to the internet, no backups, lapsed support, firmware with published exploits: these get closed first, at a fixed price agreed up front.

Step 3

Onboarding

Monitoring and backups go live, the diagram and documentation get written, and the configuration is brought to a baseline we can maintain the same way every month.

Need project work rather than a monthly plan? The Sacramento network engineer page covers one-off design and migration work. Running Fortinet already? Start with our Sacramento MSP for Fortinet networks page.

Signature To Steady State

What the first month actually looks like.

The same checklist runs for a dental office in Roseville and a warehouse off I-5. The clock starts when we have working admin credentials; everything below moves with that date.

Day 0

Readout of the assessment

By signing day you have the written findings, a remediation roadmap with cost ranges, and a one-hour readout already behind you. Urgent fixes are their own fixed-price job; the managed plan starts from the documented state.

Day 1

Credentials and the contact sheet

Admin logins for the firewall, switches and APs, the ISP account number and who to call there, whatever diagrams exist, and a short list of people allowed to approve changes or call in an emergency. We also pick the Slack or Teams channel alerts will land in.

Days 2 to 5

Appliance in, polling on, snapshots running

A small monitoring box is placed at the site and connected back to our platform. Each device is found and polled, thresholds are set for your plan tier, and firewall configuration snapshots begin on an hourly cycle. We make a throwaway change and confirm the snapshot caught it before calling backups live.

Days 2 to 5

Portal check from the outside

Your status page is published on its own ambioedge.com address, restricted to the email addresses you name. We log in as you, from a browser with nothing cached, and confirm the dashboard loads before the URL goes in any email.

Days 6 to 10

Inventory and the first map

Model, serial, firmware and support status for every piece of gear in scope, confirmed on site or through the connector. Unknown devices get identified or formally excluded. The network diagram is generated from that inventory and sent to you.

Days 10 to 15

Welcome, walkthrough, window

You get a kickoff email, a PDF that explains each panel of your portal, and an offer of a quick screen-share. The first maintenance window is booked, and we ask you to name a second contact so a sick day on your side does not stall an incident.

Day 30

Retrospective

A short look at the first month: alerts that were noisy, a switch that got missed, a contact who should have been on the list. Fixed, logged, done.

First business day of month 2

Monthly summary number one

Covers your first full month: uptime, circuit performance, changes made, what is wearing out, and what to decide on. The same report lands on the first business day of every month after.

Automated monitoring is live from the day the appliance is installed. How quickly a person responds to an alert is set by the plan’s business-hours window in your agreement, not by this page.

Service Area

On site across the Sacramento region.

Routine management is done remotely, and that is the right way to do it. When a switch needs replacing, cabling needs tracing or a Wi-Fi survey needs walking, we show up: Sacramento proper, including Downtown, Midtown and Natomas, plus Roseville, Rocklin, Folsom, El Dorado Hills, Rancho Cordova, Elk Grove, West Sacramento and Davis. Bay Area offices are served through our network management in San Francisco page.

The Engineer

One senior network engineer as your point of contact.

Every Sacramento engagement runs that way, from the assessment through onboarding, changes and the monthly summaries. You are never passed between people.

Experience

Senior network engineer, 20+ years

Two decades spent only on networks: design, security and day-to-day operations, including engagements at Fortune 500 scale. Certifications: Cisco certified, Fortinet certified, CompTIA certified.

Working together

Direct line, no dispatch desk

You talk to an engineer who works on your firewall, not a dispatch desk. Every alert, mitigation and change is recorded and explained in the monthly report. Nothing gets lost between a level-one agent and whoever eventually calls you back.

On site

On site when needed, documented every time

Hardware swaps in Folsom or Elk Grove are scheduled on-site visits. Every change is written up with the reason and the rollback, configurations are version-controlled, credentials are stored in a vault, and you always keep your own admin access.

Exit Terms

Leaving should not cost you your network.

Plenty of Sacramento businesses have inherited a firewall nobody has the password to because the last provider walked off with it. Here is what the agreement says happens instead.

Admin access never leaves your hands

From day one you keep your own administrative logins to every managed device. We use separate credentials of our own, so there is no single password that only we know.

Documents and credentials come back within 30 days

At termination we hand back your documentation and credentials inside 30 days and remove our own access. That includes the current diagram, the device inventory and the change history we kept for you.

Backup history

While we manage the site, device configurations live in version-controlled storage with every change kept. Within 30 days of the end of the agreement that archive goes to you or your next provider together with the documentation and credentials, as the agreement states; it is more useful than a config export taken on the last day.

Assessment findings

The Network Risk Assessment report and roadmap belong to you once paid for. Hiring us for the monthly plan was never a condition of keeping it.

The equipment

Firewalls, switches and access points are client-owned unless a specific project statement of work says different. Loaner gear we bring in temporarily during a migration remains ours and is collected when the project closes.

Confidentiality cuts both ways

Passwords, configurations, diagrams, logs and business details are treated as confidential by both parties. We hold your data only on systems under our control, and no copy remains on a subcontractor’s systems once an engagement ends.

Contract length: you can give notice in the first 90 days and leave 30 days later without an early-termination fee; onboarding fees are non-refundable. Otherwise the initial term is 12, 24 or 36 months. It renews for a further 12 months unless one side gives written notice at least 60 days before the term is up; once the initial term has passed, either side may end it with 60 days’ written notice. Project work already underway either finishes or stops at a documented point, your call, and is billed to that point.

FAQ

Questions Sacramento business owners ask us.

We already pay an IT company. Why would we add you?

Because the network layer needs an engineer whose whole job is the network. You keep them for users and devices; we take the network layer underneath and work with them directly. You get a specialist on the part of your IT that everything else depends on, without replacing anyone.

What happens to our network during a PG&E shutoff or a heat wave?

We plan for both. We advise on battery backup (UPS) runtime so equipment shuts down cleanly rather than crashing, device temperatures are monitored where the hardware reports them, so an overheating closet is flagged before hardware fails, and where a second ISP exists we configure failover so a site on backup power stays reachable. When the power returns, we verify every device came back and the configs are intact.

Our gear is Cisco and Aruba, not Fortinet. Is that a problem?

No. Fortinet is our default for new equipment, but we manage Cisco, Meraki, Aruba, Arista and SonicWall networks as they stand. The assessment report tells you which of it is fine, which is end of life, and what replacing any of it would cost, so you decide on a schedule rather than being pushed into a rip-and-replace.

Who answers when the internet goes down at 2 a.m.?

Every plan includes automated monitoring and alerting, so the outage is logged and we see it. Human response is business hours, at the service level in your agreement. Outside business hours, emergency work is available at the after-hours emergency rate when an authorized contact requests it and we accept, subject to engineer availability. Whoever responds is a senior engineer, not a call center.

How long are we locked in?

Monthly plans run on a written 12, 24 or 36-month agreement. You can give notice in the first 90 days and leave 30 days later with no early-termination fee. The Network Risk Assessment that comes first is a one-time fee with no obligation to continue, and you keep the report either way.

Do you replace our IT company, or work next to them?

Next to them. Help desk, workstations, printers, Microsoft 365, phones and servers are excluded from our scope and stay with whoever handles them now. We take the firewall, switching, Wi-Fi and circuits, and with your authorization, we coordinate with your IT provider directly rather than through you. If nobody currently owns the network, we fill that seat, including the calls to your hardware vendors once you authorize us with them. ISP escalation is included on Secure and up. On Essential it costs extra, $225/hr during business hours (30-minute minimum, then 15-minute increments), and starts only when you authorize it in writing. Either way we do not administer servers, endpoints or user accounts.

What do you need from us before monitoring can start?

Four things: admin credentials for each firewall, switch and access point in scope; your ISP account details and escalation contacts; any existing diagrams, even rough ones; and the names of the people who can approve changes, request emergency work and receive invoices. Once we have those, the monitoring appliance goes in, devices are discovered and config snapshots start. You also keep your internet service, vendor support contracts and firewall security licensing active during the agreement; incidents caused by end-of-life, unsupported or unlicensed equipment fall outside response targets and are billed as hourly work.

Next Step

Start with the assessment. Decide after you read the report.

Send us the basics: headcount, the equipment on the wall, and the issue or project you need help with. You’ll hear back from the engineer who would do the work. The Network Risk Assessment is $3,500 for a single small site; larger networks are priced on the assessment pricing page. The report is yours to keep. See a sample report (PDF).

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